Template + free-form modes
Send approved template messages (cold outreach) or plain text replies (inside the 24-hour service window).
Messaging & SMS
WhatsApp Cloud API in Core Forms
Send WhatsApp template messages and free-form replies via Meta's Cloud API. Free tier covers 1,000 conversations/month.
Bundled with Core Forms — the WordPress forms plugin with every premium feature in the box. No add-on tax.
Talk to your customers on WhatsApp without leaving Core Forms. The WhatsApp Cloud API action sends approved template messages for cold business-initiated conversations and free-form text replies inside the 24-hour customer-service window.
Credentials live globally under Settings → WhatsApp Cloud API with per-action override for agencies running multiple senders. A built-in Test connection button pings Meta's Graph API and reports the verified business name + quality rating before you go live.
What you get
How WhatsApp Cloud API works in Core Forms
Free tier covers 1k conversations
Meta's WhatsApp Business Platform gives every account 1,000 business-initiated conversations per month at zero cost.
Test connection button
Verify your Access Token and Phone Number ID before you ship — reports the verified business name + quality rating.
Per-action credential override
Run multiple WhatsApp senders from one site by overriding the global token/phone-number-ID per form.
Template body variables
Map any form field into the template's {{1}}, {{2}}, … placeholders with the standard [field_name] substitution.
Logs to Email Logs
Every Cloud API send writes to the existing Email Logs table with the recipient phone preserved (action_type = whatsapp_cloud).
Set it up
Connect WhatsApp Cloud API in 3 minutes
- 1
Set up a Meta WhatsApp Business app
Create the app at developers.facebook.com/apps and add the WhatsApp product. Note the Phone Number ID and System User Access Token.
- 2
Paste credentials into Core Forms
Settings → WhatsApp Cloud API. Click Test connection to confirm the link works.
- 3
Add the action to your form
Form → Actions → Send WhatsApp (Cloud API). Pick template mode (cold outreach) or text mode (in-window reply).
- 4
Map body variables
For template mode, list comma-separated [field_name] tokens that fill {{1}}, {{2}}, … in the approved template body.
Pairs well with
Related integrations
Bundled with every Core Forms license.
WhatsApp Cloud API — and every other integration on this site — is included with your
license. Use code CFLAUNCH for 20% off either plan.